Finding Help: An Overview of the East Sussex Domestic Abuse Service

Martial Arts Hastings AI Writer

Oct 21, 2025

13 min read

Dealing with domestic abuse can feel really isolating and overwhelming. You might be wondering where to turn for help. This article is all about the East Sussex Domestic Abuse Service, a local organisation that offers support to people experiencing or who have experienced domestic abuse. We'll go through what they do, how you can get in touch, and what kind of help is available. It's important to know you're not alone and that there are people ready to assist you through difficult times.

Key Takeaways

The East Sussex Domestic Abuse Service provides support for anyone aged 16 and over who is experiencing or has recently experienced domestic abuse.
They offer information, advocacy, and practical help to promote safety and independence.
You can make a referral yourself or be referred by a professional.
The service covers various forms of abuse, including physical, emotional, sexual, and economic abuse, as well as related exploitation.
Contact options include a confidential helpline, live chat, online forms, and emergency services for immediate danger.

Understanding The East Sussex Domestic Abuse Service

Our Commitment To Support

We're here to offer a helping hand to anyone in East Sussex who's going through domestic abuse. Our main goal is to provide a safe space and practical help, making sure you feel supported every step of the way. We understand that coming forward can be really tough, and we want you to know that your safety and well-being are our absolute top priorities. We're commissioned by East Sussex County Council, which means we're recognised for the work we do in safety and support planning.

Who We Help

Our service is open to anyone aged 16 or over who is currently experiencing domestic abuse, or has experienced it within the last three months. It doesn't matter who you are or where you're from; we support all genders. We know domestic abuse can affect anyone, and we're here for you. If you're looking for support for someone else, like a friend or family member, we can help with that too. You can find out more about our specific support criteria on our referral page.

Accreditation And Quality

We're proud to be accredited as a 'Leading Lights' service by SafeLives. This isn't just a fancy badge; it's a mark of quality from one of the UK's biggest domestic abuse charities. It shows that we meet high standards in how we support people. We're always working to improve what we do, making sure our service is as effective and helpful as possible for everyone who needs us.

We believe everyone deserves to live free from fear and harm. Our commitment is to provide a service that is not only effective but also compassionate and understanding, recognising the unique challenges each person faces.

How The East Sussex Domestic Abuse Service Can Help

Information And Advocacy

We're here to give you the facts and support you need to understand your situation. This means explaining your rights, outlining the options available to you, and helping you communicate your needs to other services. We act as your voice when you need it most. Whether it's understanding legal processes, accessing benefits, or just getting clear information about domestic abuse, we can help.

Practical Support For Independence

Moving forward after abuse can feel overwhelming, but we aim to make it more manageable. We can help you with things like:

Safety planning: Creating a plan to keep you and any children safe, both now and in the future.
Housing advice: Exploring options for safe accommodation.
Financial guidance: Signposting to resources that can help with financial independence.
Connecting with other services: Helping you access specialist support, such as legal advice or counselling.

We understand that everyone's journey is different. Our support is tailored to your specific circumstances, focusing on what you need to regain control and build a life free from abuse. We work with you to identify your goals and the steps needed to achieve them.

Safety Planning

Your safety is our top priority. We work with you to create a personalised safety plan. This isn't just about immediate protection; it's about building a strategy for long-term safety and well-being. We consider various aspects, including:

Home safety: Practical steps to make your living space more secure.
Digital safety: Advice on protecting yourself online and from digital abuse.
Personal safety: Strategies for staying safe when you're out and about.
Support networks: Identifying trusted friends, family, or neighbours who can help.

We can also discuss options like Clare's Law if you're concerned about a partner's past behaviour. Our aim is to equip you with the knowledge and tools to feel more secure and in control.

Accessing Support From The East Sussex Domestic Abuse Service

Making A Referral

Getting in touch is the first step, and we've made it as straightforward as possible. You can refer yourself, or if you're working with other professionals, they can make a referral on your behalf. We've designed our referral process to gather the necessary information so we can understand your situation and how best to help. The referral form asks for safe contact details, ensuring we can reach you in a way that feels secure for you. Once submitted, a member of our team will get in touch to discuss your needs and what support looks like for you.

Self-Referral Process

If you're experiencing domestic abuse and want to reach out for help, you can complete our referral form directly. This form is available online and is designed to be clear and easy to follow. It helps us understand your circumstances, including any immediate risks, and what kind of support you're looking for. We'll talk through everything with you, including how we keep your information confidential and what consent means in our work together. It's a chance for you to ask any questions you might have about our service and how we operate.

Professional Referrals

For professionals working with individuals experiencing domestic abuse, referring someone to our service is a collaborative process. We have specific guidance available for professionals to help you understand how to make a referral and how to support the person you're referring through the process. This ensures that the individual feels supported every step of the way. We work with a range of agencies, and our aim is always to provide a coordinated and effective response to those in need.

It's important to remember that our service is here for anyone aged 16 and over who is currently experiencing domestic abuse or has experienced it within the last three months. We are commissioned by East Sussex County Council to provide vital safety and support planning.

Here's a quick look at how referrals generally work:

Self-Referral: Complete our online form or contact us directly.
Professional Referral: A doctor, social worker, or other support worker can submit a referral form on your behalf.
Initial Contact: Our team will reach out to discuss your situation and needs.
Support Planning: We'll work with you to create a plan tailored to your circumstances.

We aim to respond to all referrals promptly. If you need immediate help, please remember to call 999 in an emergency. For non-emergency support, you can find contact details on our getting in touch page. We also have information on our privacy policy which explains how we handle your data.

Types Of Abuse Supported

Defining Domestic Abuse

Domestic abuse isn't just about physical violence, though that's a part of it. It's any kind of behaviour from someone close to you that causes you harm, distress, or fear. This can happen to anyone, regardless of their background or circumstances. It's a pattern of behaviour used to gain or maintain power and control over another person. Recognising these patterns is the first step towards seeking help.

Forms Of Abuse

Abuse can show up in many different ways, and often it's a combination of these. It's not always obvious, and perpetrators can be very clever at hiding their actions.

Physical Abuse: This is what most people think of first – hitting, slapping, kicking, pushing, burning, or strangling. It's about causing physical harm.
Psychological and Emotional Abuse: This erodes your self-worth. It includes shouting, mocking, humiliating you, constant criticism, threats, and gaslighting – making you doubt your own sanity. It can also involve emotional blackmail or threats to harm themselves or others if you try to leave.
Financial or Economic Abuse: This is about controlling your money. It could be stopping you from working, taking your wages, controlling all household spending, or running up debts in your name without your knowledge.
Coercive Control: This is a persistent pattern of behaviour designed to make you feel trapped. It involves intimidation, degradation, isolation, and control, often through threats. It can mean monitoring your every move, dictating who you can see, or cutting you off from friends and family.
Sexual Abuse and Violence: This includes any sexual act that you haven't consented to, or that makes you feel uncomfortable or violated.

Related Exploitation

Sometimes, domestic abuse is linked to other forms of exploitation, which can make a difficult situation even more complex.

Stalking and Harassment: This involves repeated and unwanted attention, contact, or any other behaviour that causes you to feel distressed or threatened.
Forced Marriage: This is when someone is forced to marry against their will, often involving pressure, threats, or coercion.
'Honour' Based Violence: This refers to violence committed to defend or save a perceived 'honour' of a family and/or community, often targeting women and girls.
Female Genital Mutilation (FGM): This involves procedures that intentionally alter or cause injury to the female genital organs for non-medical reasons.
Cuckooing: This is when a drug dealer takes over a person's home, often someone vulnerable, to use it for drug dealing. This can involve threats and intimidation.

It's important to remember that no matter what form it takes, domestic abuse is never your fault. The East Sussex Domestic Abuse Service is here to help you understand what you're going through and find ways to stay safe. We support people through domestic abuse awareness month and all year round.

Safety And Protection Measures

Sometimes, when you're dealing with domestic abuse, you need to think about how to keep yourself and any children safe. It's not about blaming anyone, but about practical steps that can make a real difference. We want to make sure you know about the options available to help you feel more secure.

Clare's Law Explained

Clare's Law, also known as the Domestic Violence Disclosure Scheme, is a way for people to find out if a current or former partner has a history of domestic abuse. The police can share this information if they think it will help protect someone from harm. You can also ask the police for this information yourself, or a friend or family member can ask on your behalf if they're worried about you. It's about giving people the knowledge they might need to make informed decisions about their safety.

Protection Orders

When a domestic abuse incident happens, the police can issue a Domestic Violence Protection Notice (DVPN). This gives immediate protection and lasts for 48 hours. Within that time, the police can ask a court for a Domestic Violence Protection Order (DVPO). This order can last for up to 28 days and provides a longer period of protection.

Ways To Stay Safe

There are several things you can do to increase your safety. Thinking ahead can really help in difficult situations.

Tell someone you trust: Let a friend, family member, or neighbour know what's happening. Agree on a 'safe word' or phrase you can use if you're not okay, and what they should do if you use it, like calling the police.
Emergency planning: Think about what you'd do if you needed to leave quickly. Having an escape route in mind or knowing which room is safest to block yourself in can be important. If you have children, teach them how and when to call 999 and to give their name and address.
Prepare an escape bag: Keep a bag ready with essentials like your phone, any necessary medication, some money, keys, and a change of clothes for yourself and your children. Store it somewhere accessible.
Keep your phone charged: Make sure your mobile phone is always charged and keep important numbers saved on speed dial.
Document incidents: If it's safe to do so, keep a record of any unwanted contact or abusive behaviour. Note the date, time, and how it affected you. Store this record securely.

It's important to remember that you don't have to go through this alone. Reaching out for help is a sign of strength, and there are people who want to support you in finding safety and making positive changes.

Getting In Touch With Support

Reaching out for help is a really brave step, and we want to make it as straightforward as possible for you to connect with us. There are several ways you can get in touch, depending on what feels safest and most comfortable for you right now. We're here to listen and offer support, whatever your situation.

Confidential Helpline

If you need to talk things through, our confidential helpline is available. You can call us on 08 08 16 89 111. This is a freephone number, and your call will be treated with the utmost privacy. We understand that sometimes speaking directly is the best way to get the information and reassurance you need. We also support users of the Relay UK app for those who need to use Text Relay, or if you communicate in British Sign Language (BSL), we can accommodate that too.

Live Chat and Online Forms

For those who prefer not to speak on the phone, or if calling isn't safe, we offer a live chat service on our website. This allows you to communicate with a support worker in real-time, discreetly. If you'd rather not use the live chat, you can also fill out our online referral form. Once submitted, a member of our local team will get back to you within three working days. This form helps us gather the necessary details to understand how best to support you. For example, if you're looking for local services, you might find information through places like Martial Arts Hastings.

Emergency Contact Information

It's really important to know what to do in an emergency. If you or someone else is in immediate danger, please always call 999. Our services are confidential, and we will only share information without your consent if we have serious concerns about safety, or if the law requires us to. We want you to feel secure when you reach out to us.

We are committed to providing a safe space for everyone. All communication is treated with respect and confidentiality is a top priority. If you're unsure about anything, just ask. We're here to help you figure out the next steps.

Supporting The East Sussex Domestic Abuse Service

It takes a community to tackle domestic abuse, and the East Sussex Domestic Abuse Service relies on the generosity of people like you to keep its vital work going. There are several ways you can contribute, whether it's through a financial donation, volunteering your time, or spreading the word about the services we offer.

Donating To Our Cause

Every bit of support makes a real difference. Your donations help us provide direct support to those affected by domestic abuse. We've broken down what different amounts could help achieve:

£25: Could provide a welcome pack for someone entering refuge, offering essential items and a sense of comfort.
£50: Might fund a therapeutic session for a child who has witnessed domestic abuse, helping them process their experiences.
£100: Could support the running of our online community forum for survivors for a full day, offering a safe space for connection and peer support.
£250: Can help us provide initial support from our case workers, guiding someone at the start of their journey towards safety.

We are incredibly grateful for any contribution, big or small. You can make a one-off donation or set up a regular monthly gift, which provides us with a predictable income stream, allowing for better long-term planning.

Ways To Get Involved

Beyond financial contributions, there are other meaningful ways to support our mission:

Volunteering: We sometimes have opportunities for volunteers to assist with administrative tasks, events, or outreach. This is a great way to use your skills and directly contribute to our work.
Fundraising Events: Organise your own fundraising event, like a bake sale, sponsored walk, or a community gathering. We can provide materials and support to help you make it a success.
Awareness Raising: Share information about the East Sussex Domestic Abuse Service with your friends, family, and colleagues. The more people know about us, the more people we can help. Follow us on social media and share our posts.
Corporate Partnerships: If you represent a business, consider partnering with us. This could involve sponsorship, employee volunteering, or cause-related marketing.

Supporting Professionals

We also work closely with professionals across various sectors. If you are a doctor, social worker, teacher, police officer, or work in another capacity where you might encounter individuals experiencing domestic abuse, there are ways you can support our service:

Referrals: Familiarise yourself with our referral process. Making a timely and accurate referral can be the first step towards safety for someone in need.
Information Sharing: Help us by sharing information about our services within your professional networks. Directing individuals to us can provide them with the specialised support they require.
Training and Collaboration: We are always open to collaborating with other organisations and professionals to improve our collective response to domestic abuse. If you have expertise or resources that could complement our work, please get in touch.

Supporting the East Sussex Domestic Abuse Service means you are directly contributing to creating a safer environment for individuals and families in our community. Your involvement, in any capacity, helps us continue to offer a lifeline to those experiencing abuse.

We're proud to support the East Sussex Domestic Abuse Service. If you or someone you know needs help, please visit our website for more information on how we can assist.

Wrapping Up

So, if you or someone you know is going through a tough time with domestic abuse in East Sussex, remember there's a service ready to lend a hand. They're there for anyone over 16, no matter their background, and they can help with safety plans and practical steps to get back on your feet. It's good to know there are people out there who understand and want to help make things better. Don't hesitate to reach out if you need it.

Frequently Asked Questions

What kind of help does the East Sussex Domestic Abuse Service offer?

We offer a range of support, including giving you information, helping you speak up for yourself (advocacy), and providing practical help so you can live independently. We also help you create a plan to stay safe.

Who can get help from the service?

Our service is for anyone aged 16 or over who is currently experiencing or has experienced domestic abuse in the last three months. We support all genders.

How do I get in touch to ask for help?

You can fill out a referral form on our website, or a professional like a doctor or social worker can refer you. If you need to talk to someone urgently, always call 999.

What counts as domestic abuse?

Domestic abuse is any kind of abuse from someone you know well. This includes hitting, shouting, making threats, controlling your money, or emotional bullying. It can also include things like forced marriage or female genital mutilation.

What is Clare's Law?

Clare's Law, also known as the Domestic Violence Disclosure Scheme, allows the police to share information about a partner's past abusive behaviour if it's believed to be necessary for your safety. You can also ask the police if your partner has a history of domestic abuse.

Is the service confidential?

Yes, our services are confidential. We'll only share information about you with others if we're worried about your safety or someone else's, or if the law requires us to.